New Orleans Entergy Electric Bill Assistance Program

*Information provided by Entergy

PAYMENT EXTENSION

Qualifying customers who need a few extra days to pay their bill can request an extension using one of the options below.

• Call 1-800-ENTERGY (1-800-368-3749) and follow our automated response system billing and payment menu.

• Request an extension through myEntergy.com

DEFERRED PAYMENT ARRANGEMENT

Qualifying customers that are experiencing financial hardship may be eligible to take up to four months to pay their current bill and/or unpaid balances. Request a Deferred Payment Arrangement using one of the options below.

• Call 1-800-ENTERGY (1-800-368-3749) and follow our automated response system billing and payment menu.

• Select Deferred Payment on the Entergy Mobile App.

• Request a deferred payment arrangement through myEntergy.com

LEVEL BILLING

Level Billing averages your monthly Entergy bill over a rolling twelve-month period, so your bill is around the same amount each month. Choose one of the options below to enroll.

• Enroll in Level Billing through myEntergy.com

• Call 1-800-ENTERGY (1-800-368-3749) to speak with an agent about the program.

RECONNECT FEE QUOTE

Entergy can let you know exactly how much it will cost to reconnect residential service. Call 1-800-ENTERGY (1-800-368-3749).