Low-Income Energy & Utility Assistance in Maricopa County

Get help with electric, gas, water, and cooling bills through federal, county, and city programs, plus utility company discounts. Programs below include eligibility notes, phone numbers, and links to apply or learn more.

1) Low Income Home Energy Assistance Program (LIHEAP) — DES

Description: LIHEAP is a federally funded program that assists low-income households in Arizona with paying their heating and cooling bills. Eligible households may receive up to $640 per year, with an additional $500 available for crisis situations.
📞 Phone: 866-494-1981
⏰ Hours: Monday–Friday, 8 AM–5 PM
🌐 More Info: des.az.gov/liheap

2) Maricopa County Utility Assistance — Human Services Department

Description: Provides assistance with current utility deposits or payments for residents living outside the cities of Glendale, Mesa, and Phoenix. The program is coordinated by the Community Resilience Division (CRD) of the Human Services Department.
📞 Phone: 602-506-3011
🌐 More Info: maricopa.gov/5581/Utility-Assistance

3) City of Phoenix — Human Services Department

Description: Offers emergency financial assistance services to Phoenix residents in crisis situations, including utility assistance, eviction prevention, and move-in assistance. Eligibility criteria apply, and assistance availability depends on current funding.
📍 Address: 200 W. Washington Street, 18th Floor, Phoenix, AZ 85003
📞 Phone: 602-262-6666
🌐 More Info: phoenix.gov/…/crisis-assistance.html

4) City of Glendale — Community Action Program (CAP)

Description: Administers financial assistance programs for residents experiencing a temporary crisis, including utility assistance. (Note: as of May 2025, funding for rental assistance has been exhausted.)
📍 Address: 7677 W Bethany Home Road, Bldg. E, Glendale, AZ 85301
📞 Phone: 623-930-2854
🌐 More Info: glendaleaz.com/…/housing_stability_services

5) City of Mesa — Limited Income Assistance Programs

Description: Offers programs for residents with limited income, including a 30% discount on water service rates for seniors, utility payment assistance, and a weatherization program for repair or replacement of utility-related appliances/systems.
📍 Address: 20 E Main Street, Mesa, AZ (City Hall)
📞 Phone (main office): 480-833-9200
🌐 More Info: mesaaz.gov/Resident-Resources/Limited-Income-Assistance-Programs

6) Wildfire Arizona — Home Energy Assistance Fund (HEAF)

Description: Provides assistance to low-income Arizona families to pay for heating, cooling, and appliance repair costs. Funding is supported by utility providers, private donations, and abandoned utility deposits.
📍 Address: 340 Palm Lane, Suite 315, Phoenix, AZ 85004
📞 Phone: 602-604-0640
🌐 More Info: wildfireaz.org/find-help/energy-assistance/

7) Arizona Public Service (APS) — Energy Support Programs

Description: APS offers several assistance programs, including the Energy Support Program (25% or 60% discount on monthly energy bills based on income). Additional programs include Energy Support with Medical and Crisis Bill Assistance.
📞 Main Phone: 602-371-7171
🌐 More Info: aps.com/en/Residential/Account/Assistance-Programs

8) Salt River Project (SRP) — Limited-Income Assistance Programs

Description: SRP provides bill assistance programs, payment plans, and the Economy Price Plan (monthly electric bill discount).
📞 Customer Service: 602-236-8888 | Emergency: 602-236-8811
🌐 More Info: srpnet.com/…/limited-income-assistance-programs

9) Southwest Gas — Low-Income Rate Assistance

Description: Financial assistance for qualified customers to help pay gas bills. Eligibility is based on income guidelines.
📞 Phone: 877-860-6020
🌐 More Info: swgas.com/en/az-income-qualified-programs

If you’ve been contacted by Nest Health or your health plan and think you might be eligible for Nest Health’s services, call 866-222-NEST.