Medicaid-supported telehealth family care in Louisiana
24/7 virtual and in-home medical and mental health care covered by select Louisiana Medicaid plans. No additional cost to eligible families.
Select Louisiana Medicaid plans cover comprehensive telehealth services for eligible families through Nest Health. That means you can connect with a trusted Nest care team member from anywhere, without worrying about transportation, long wait times, or extra costs.
Nest brings whole-family medical, behavioral, and social care together in one place, making it easier to get answers, guidance, and treatment when your family needs it most.
If you've received communications from Nest or your health plan about your eligibility or you think you and your family might be eligible for Nest services through your Medicaid health plan, call 866-222-NEST (6378) to start your family’s health journey today.
*Nest is available at no additional cost to all family members covered by participating health plans.
Or log in to your Nest member portal here.
Overcoming healthcare barriers in Louisiana
Families across Louisiana face real challenges when it comes to getting care. Busy schedules, limited access to local clinics, transportation issues, and long clinic wait times can all make it hard to get help when something comes up.
Nest Health’s covered telehealth services are designed specifically to remove those barriers and meet families where they are, at home, at work, or wherever life happens.
Nest Health removes barriers with virtual care
With Nest’s telehealth services, care fits into your life instead of the other way around.
Appointments that work around your schedule
Same-day and next-day visits when concerns come up
Virtual visits from home, work, or anywhere with internet access
No transportation needed
Multiple family members can be seen in one visit
No waiting rooms or exposure to other illnesses
Sometimes telehealth is all you need. Nest can help answer questions like whether a rash is something to worry about, how much medication to give your child, or what to do when someone starts feeling sick. Many sick visits can be handled safely through telehealth, saving time and helping families avoid unnecessary emergency room visits.
Other times, an in-person visit is the right choice. Your Nest care team will guide you on what is best based on what you or your child is experiencing and help coordinate next steps when hands-on care is needed.
Comprehensive telehealth services for families on Medicaid
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Primary & preventive Care
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Chronic condition management
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Mental health & substance use treatment
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Sick visits & medical guidance
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Vaccinations, physicals & back-to-school checkups
If you've received communications from Nest or your health plan about your eligibility or you think you and your family might be eligible for Nest services through your Medicaid health plan, call 866-222-NEST (6378) to start your family's health journey today.
Are you covered under Medicaid in Louisiana?
Local team
Our team of clinicians, local nurse practitioners, doctors, therapists, and family advocates brings care right to you, at home.
Designed around you
The supportive Nest team brings your family the care you deserve wherever and whenever it’s most convenient for you. No more filling out the same forms over and over, giving your medical history at each appointment, or sharing the same story at different doctor’s offices. No more standing in lines, sitting in crowded waiting rooms. Nest hears families and is here for families when and where they need it most.
The care you need
We’re with your family at every stage and in every season. From back-to-school check-ups and sports physicals to necessary vaccines and milestones, to therapy to work forms, Nest has you covered.
No cost
If your family qualifies for Nest, there is no additional cost to you. That’s because our services are part of your existing health insurance benefits.
How Nest works
Ready to get care with Nest?
Meet some of your Louisiana care team
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Shakita A.
Nurse Practitioner
LOUISIANA -
Dr. Katie Brown
Market Medical Director
LOUISIANA -
Juan Carlos V.C.
Family Advocate
LOUISIANA
Frequently Asked Questions
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Who is eligible for telehealth family care in Louisiana?
If you've received communications from Nest or your health plan about your eligibility or you think you and your family might be eligible for Nest services through your Medicaid health plan, call 866-222-NEST (6378) to start your family's health journey today.
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What are the benefits of virtual healthcare over traditional clinic visits?
Virtual healthcare with Nest Health offers several key advantages for Louisiana families:
No travel or waiting rooms
24/7 availability
Whole-family care
No transportation barriers
Reduced exposure to illness
Same-day and next-day appointments
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Is telehealth available in rural areas of Louisiana?
Yes. With a deep understanding of the healthcare disparities faced by rural communities, Nest eliminates common barriers like long travel times, limited local providers, and lack of transportation.
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How can I apply for Medicaid in Louisiana?
For detailed information on how to apply, visit our Medicaid application guide.
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How does Nest Health coordinate care with local specialists in Louisiana?
Your Nest care team ensures you and your family receive comprehensive care, with specialists available for consultations without leaving home. If in-person specialist visits are needed, we handle referrals and scheduling. We also offer mental health support, including therapy and referrals for additional care. Additionally, Nest can prescribe medications for both acute and chronic conditions.
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What if I need an in-person exam?
Nest also offers in-person home health visits for eligible families, so you can still see a provider without leaving home. If in-person visits are necessary, Nest will come to your home at no cost to you to take care of your family.
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What virtual healthcare services are provided in Louisiana?
Nest Health provides in-home and virtual care for families on select Medicaid plans, like AmeriHealth Caritas of Louisiana and Aetna Better Health of Louisiana, including primary care, behavioral health support from licensed clinical social workers (LCSWs), chronic condition management, preventive care, and more. These services are covered by Medicaid at no additional cost to eligible families through their health plan.
What families in Louisiana are saying
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"My visit was very pleasant! The ladies were very professional and knowledgeable! On top of receiving groceries was an unexpected blessing! Thank yall so much"
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"Love the people, and the warm greeting when you call or they call you. Very polite.with respect. They love their care for the patients. The staff that take care of my grandkids."
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"I've only had one appointment and I am hooked. I have told others about Nest and they're interested."
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"I've recommended 2 family members. This is a service that's definitely needed for a lot of people."
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"Lovely care team. Very attentive to everything I had to say"
If you've received communications from Nest or your health plan about your eligibility or you think you and your family might be eligible for Nest services through your Medicaid health plan, call 866-222-NEST (6378) to start your family’s health journey today.